Nicely and showed a sort of familiarity with healthcare institutions and personnel. That is more than the understanding of doctors other SPs reported in the course of their teaching activities. Rather, character, experienced abilities, and teaching activities may well all influence and motivate her more pragmatic view on, along with a sober description of, physicians: “At the time, or immediately after the time that I um worked with each other with doctors, much had changed already. Umm, I think I can judge situations involving medical doctors extra objectively now, because of this scenario (functioning as secretary within a hospital). (…) A doctor is a doctor, practically nothing else, in my opinion umm, which is just the PubMed ID:http://www.ncbi.nlm.nih.gov/pubmed/20086079 similar as if there’d be a plumber in my flat.” Greater than other individuals, Maria realized the wide difference involving teaching lessons and genuine life, perhaps as a consequence of her expertise and relaxed attitude towards physicians. “Speaking as a patient, I just have to say that um I’ve experienced this at it really is worst and it tends to make me smile now, right after the details, specifically in the roles I am in now; for example, there was a predicament where I had a doctor’s pay a visit to scheduled for myself and was an SP in the afternoon, and it was just exactly and glaringly the opposite”. “….umm, I’d say the aim of this all will be the perfect case for the patient, I myself have witnessed this only extremely hardly ever, umm I just need to add this right here, that was the cause for me (…) why I do that.” The intimate know-how from her expert career–and not empathy with doctors, as identified in other SPs–seems to possess been the explanation she emphasized time as the most important and rare commodity within a GP’s genuine life:”…umm, the teaching circumstance is setup so that the medical professional is there for the patient and provides him the opportunity to express himself and discover what the problem is, that is of course also the goal of any normal workplace or any go to to a doctor’s, but pretty frequently the physician wants to watch the time he’s taking, that’s regularly extremely obvious”. Barbara (SP3) : functioning as an SP as “therapy” Barbara, 59 years old, housewife and socially active BHI1 inside her community, has been working as an SP for 3 years. Throughout the initial element with the interview, she did not talk a lot about private matters and presented herself somewhat like a `blank slate’. Later inside the interview, the analysis revealed that her motivation for becoming an SP was closely connected to her painful experiences as a patient more than 30 years ago when she had to have a caesarean. The gynecologist was very insensitive throughout a teachingsituation in which Barbara was involved (when medical students visited Barbara on the 1st day post-op). She remembered that the gynecologist shouted loudly, `now do not make such a fuss!’ Barbara imitated the doctor’s intonation as closely as you possibly can during the interview circumstance 35 years later; this illustrates how emotionally disturbing this incident was. These couple of words from the hospital physician hurt her for many years and prompted fear towards hospitals for any long time: “When I’m telling you this now, my heart nonetheless starts to pound wildly and I just really feel like blubbing again”. Since some of our courses took place inside the same hospital in which Barbara had consulted the gynecologist 35 years prior to, she had to take a look at the house regularly as an SP. Of course, both events, the common visits for the hospital along with the SP activity, helped her overcome her fears with the institution: “Lost, this word lost, I’ve often felt so lost in hospitals. Um, and, um,.